Our customer care team is available 24 hours a day, seven days a week.

We're on hand to assist with...

• Size and fit advice
• Detailed product information
• Delivery questions
• Exchange and return queries
• Placing orders

Email customercare.usa@net-a-porter.com

Call 1 877 6789 NAP (627)

For customers based in New York and selected locations in New Jersey, our NET-A-PORTER Premier team is at your service from the moment an order is placed until it arrives at your door.

Email premier.usa@net-a-porter.com

Call 1 877 5060 697 from 8am-8pm EST weekdays, 9am-5pm EST weekends.

Our expert fashion advisors are here to help you:

We're on hand to assist with...

• Find the perfect party outfit
• Refresh your working wardrobe
• Choose the new season's must-haves pieces
• Select hand picked gifts for your family or friends

Email fashionadvisor.usa@net-a-porter.com

Call 1 877 799 0627 from 8am to 9pm weekdays and 9am to 5pm EST weekends.

Feedback and suggestions
feedback@net-a-porter.com

Press and media
press@net-a-porter.com

Suppliers and designers
designers@net-a-porter.com

Potential contributors - photographers, fashion journalists or editors
editors@net-a-porter.com

If you are interested in working at NET-A-PORTER or carrying out an internship with us, visit our Careers section which will give you information on what vacancies exist and how to apply.