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• Order Inquiries

  • Our customer care team is available 24 hours a day, seven days a week.

    We're on hand to assist with...

    1. Size and fit advice
    2. Detailed product information
    3. Delivery questions
    4. Exchange and return queries
    5. Placing orders

    Email customercare.usa@net-a-porter.com
    Call 1 877 6789 NAP(627)

• Net-A-Porter Premier Service

  • For customers based in New York, our NET-A-PORTER Premier team is at your service from the moment an order is placed until it arrives at your door.

    Email premier.usa@net-a-porter.com
    Call 1 877 5060 697 from 8am to 8pm weekdays and 9am to 5pm weekends.

• Style Advice

  • Our expert fashion advisors are here to help you:

    1. Find the perfect party outfit
    2. Refresh your working wardrobe
    3. Choose the new season's must-haves pieces
    4. Select hand picked gifts for your family or friends

    Email fashionadvisor.usa@net-a-porter.com
    Call 1 800 471 9303 from 8am-8pm EST weekdays, 9am-5.30pm EST weekends.

• Other Inquiries

  • Feedback and suggestions
    feedback@net-a-porter.com

    Press and media
    press@net-a-porter.com

    Suppliers and designers
    designers@net-a-porter.com

    Potential contributors - photographers, fashion journalists or editors
    editors@net-a-porter.com

    If you are interested in working at NET-A-PORTER or carrying out an internship with us, visit our Careers section which will give you information on what vacancies exist and how to apply.