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Customer Care

Delivery

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Customer Care

Delivery

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Customer Care

Delivery

Track Your Order

Once your purchase has been dispatched, you can track its progress here or, if you are a registered customer, by viewing 'My Orders' in your account.

We're experiencing a high volume of orders. As a result, shipping and return processing times will be longer than usual. We're sorry for any delays and are working hard to minimize them.

Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched. Please note, this can take longer during sale.

Once your package(s) have been shipped from our US or Italian locations, you’ll receive one or more emails with your tracking information so you can follow the progress. You can also check the status of your delivery by viewing My Orders in your account.

Delivery Processing Times

Before we can dispatch your purchase, we may need to confirm your details with your card issuer. We’ll do our best to keep delays to a minimum.

We work closely with our shipping partners to minimize the potential impact of customs delays.

Signing For Your Purchase

You can rest assured that we'll keep your purchase safe until it reaches you. Your order is insured against theft and accidental damage during delivery. Once your purchases have been delivered to the specified address and signed for, they are no longer covered by insurance. If you are unavailable when your package arrives, our courier will make two more attempts to deliver your purchase.

If you won't be in, you can choose to waive the signature on the shipping page at checkout. Please be aware that if no signature is collected, you agree to our terms and conditions and take full responsibility for any loss or damage that may occur. Please note, orders containing items of high value may still require a signature, even if you did not select to sign for your order on arrival. 

NET‑A‑PORTER Premier

A signature is required at the time of delivery for our same-day delivery service. 

Our delivery options may vary. View what's currently available at checkout.

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. For items coming from Italy, the delivery time frame will take longer.

Once your package(s) have been shipped from our HK or Italian locations, you’ll receive one or more emails with your tracking information so you can follow the progress. You can also check the status of your delivery by viewing My Orders in your account.

Express: 15 USD + tax

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases in 2-5 business days after your order has been accepted 

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express - 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 3-6 business days after your order has been accepted

Next Day: 16 EUR

  • Order by 3pm (UK time) to receive your purchase next business day
  • Delivery between 9am-5pm, Monday to Friday
  • Please note, purchases made after 3pm (UK time) on Friday and during the weekend will arrive the following Tuesday

Express: 15 EUR

  • Receive your purchases within 2-4 business days after your order has been accepted
  • Delivery between 9am-5pm, Monday to Friday

Standard: 8 EUR

  • Enjoy Free Standard Delivery on orders over €200
  • Receive your purchases within 3-6 business days after your order has been accepted
  • Delivery between 9am-5pm, Monday to Friday

For orders containing items from both US and Italian distribution centers, Next Business Day or Premier shipping services will apply only to the items located in the US. Items in Italy will be shipped as Standard.

Premier Daytime: 35 USD + tax

  • Delivery between 10am-5pm EST, seven days a week
  • Place your order by 10am EST for same-day service
  • Allocated 1 hour delivery window
  • Select a nominated date for delivery up to six days in advance
  • Please see our T&Cs – Insurance and Delivery if, at the point of delivery, you ask our courier to gain access to your delivery address by way of a “Virtual Concierge”

Premier Evening: 35 USD + tax

  • Delivery between 5pm-9pm EST, Monday to Friday
  • Place your order by 2pm EST for same-day service
  • Allocated 1 hour delivery window
  • Select a nominated date for delivery up to six days in advance
  • Please see our T&Cs – Insurance and Delivery if, at the point of delivery, you ask our courier to gain access to your delivery address by way of a “Virtual Concierge”

Next Business Day: 25 USD + tax (not available in Alaska and Hawaii)

  • Order by 4pm EST to receive your purchase next business day
  • Delivery between 9am-8pm EST, Monday to Friday
  • Please note, purchases made after 4pm EST on Friday and during the weekend will arrive the following Tuesday
  • Next Business Day Delivery orders are typically fulfilled by UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Standard: 10 USD + tax

  • Enjoy Free Standard Delivery on orders over $400
  • Delivery within 5 business days, for orders placed Monday to Friday
  • Receive your purchases between 9am-8pm EST, Monday to Friday
  • Orders placed after 5.30pm EST on Friday will be dispatched on Monday
  • Standard Delivery orders are typically fulfilled by DHL or UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Puerto Rico Express: 35 USD + tax

  • Enjoy Free Express Delivery on orders over $150
  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 3 business days

 

Due to the current situation, we are unable to complete any new orders in your country. All order fulfilment has been suspended until further notice.

Express: 20 GBP

  • Receive your purchases within 4 business days after your order has been accepted
  • Delivery between 9am-5pm, Monday to Friday

For orders containing items from both US and Italian distribution centers, Next Business Day or Premier shipping services will apply only to the items located in the US. Items in Italy will be shipped as Standard.

Premier Daytime: 35 USD + tax

  • Delivery between 10am-5pm EST, seven days a week
  • Place your order by 10am EST for same-day service
  • Allocated 1 hour delivery window
  • Select a nominated date for delivery up to six days in advance
  • Please see our T&Cs – Insurance and Delivery if, at the point of delivery, you ask our courier to gain access to your delivery address by way of a “Virtual Concierge”

Premier Evening: 35 USD + tax

  • Delivery between 5pm-9pm EST, Monday to Friday
  • Place your order by 2pm EST for same-day service
  • Allocated 1 hour delivery window
  • Select a nominated date for delivery up to six days in advance
  • Please see our T&Cs – Insurance and Delivery if, at the point of delivery, you ask our courier to gain access to your delivery address by way of a “Virtual Concierge”

Next Business Day: 25 USD + tax (not available in Alaska and Hawaii)

  • Order by 4pm EST to receive your purchase next business day
  • Delivery between 9am-8pm EST, Monday to Friday
  • Please note, purchases made after 4pm EST on Friday and during the weekend will arrive the following Tuesday
  • Next Business Day Delivery orders are typically fulfilled by UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Standard: 10 USD + tax

  • Enjoy Free Standard Delivery on orders over $400
  • Delivery within 5 business days, for orders placed Monday to Friday
  • Receive your purchases between 9am-8pm EST, Monday to Friday
  • Orders placed after 5.30pm EST on Friday will be dispatched on Monday
  • Standard Delivery orders are typically fulfilled by DHL or UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Puerto Rico Express: 35 USD + tax

  • Enjoy Free Express Delivery on orders over $150
  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 3 business days

 

Express: 15 EUR

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 3 business days after your order has been accepted

Standard: 8** EUR**

  • Enjoy Free Standard Delivery on orders over €300
  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

For orders containing items from both US and Italian distribution centers, Next Business Day or Premier shipping services will apply only to the items located in the US. Items in Italy will be shipped as Standard.

Premier Daytime: 35 USD + tax

  • Delivery between 10am-5pm EST, seven days a week
  • Place your order by 10am EST for same-day service
  • Allocated 1 hour delivery window
  • Select a nominated date for delivery up to six days in advance
  • Please see our T&Cs – Insurance and Delivery if, at the point of delivery, you ask our courier to gain access to your delivery address by way of a “Virtual Concierge”

Premier Evening: 35 USD + tax

  • Delivery between 5pm-9pm EST, Monday to Friday
  • Place your order by 2pm EST for same-day service
  • Allocated 1 hour delivery window
  • Select a nominated date for delivery up to six days in advance
  • Please see our T&Cs – Insurance and Delivery if, at the point of delivery, you ask our courier to gain access to your delivery address by way of a “Virtual Concierge”

Next Business Day: 25 USD + tax (not available in Alaska and Hawaii)

  • Order by 4pm EST to receive your purchase next business day
  • Delivery between 9am-8pm EST, Monday to Friday
  • Please note, purchases made after 4pm EST on Friday and during the weekend will arrive the following Tuesday
  • Next Business Day Delivery orders are typically fulfilled by UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Standard: 10 USD + tax

  • Enjoy Free Standard Delivery on orders over $400
  • Delivery within 5 business days, for orders placed Monday to Friday
  • Receive your purchases between 9am-8pm EST, Monday to Friday
  • Orders placed after 5.30pm EST on Friday will be dispatched on Monday
  • Standard Delivery orders are typically fulfilled by DHL or UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Puerto Rico Express: 35 USD + tax

  • Enjoy Free Express Delivery on orders over $150
  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 3 business days

 

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 10 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 5 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 7 business days after your order has been accepted

Express: 15 EUR

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 10 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 4 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 7 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 7 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

Express - 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 9 business days after your order has been accepted

Express: 15 EUR

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 3 business days after your order has been accepted

Standard: 8 EUR

  • Enjoy Free Standard Delivery on orders over €200
  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

Express: 15 EUR

  • Receive your purchases within 4 business days after your order has been accepted
  • Delivery between 9am-5pm, Monday to Friday

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 35 USD + tax

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 7 business days after your order has been accepted

Express15 EUR

  • Receive your purchase within 3 business days after your order has been accepted
  • Delivery between 9am-5pm, Monday to Friday

You can check the status of your delivery by viewing My Orders in your account.

Express: 15 USD + tax

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 7 business days after your order has been accepted

You can check the status of your delivery by viewing My Orders in your account.

Express: 35 USD + tax

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 7 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 12 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 8 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 10 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 4 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 5 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 10 business days after your order has been accepted

Express:** 15 GBP**

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 5 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 10 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 9 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 4 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 5 business days after your order has been accepted

For orders containing items from both US and Italian distribution centers, Next Business Day or Premier shipping services will apply only to the items located in the US. Items in Italy will be shipped as Standard.

Premier Daytime: 35 USD + tax

  • Delivery between 10am-5pm EST, seven days a week
  • Place your order by 10am EST for same-day service
  • Allocated 1 hour delivery window
  • Select a nominated date for delivery up to six days in advance
  • Please see our T&Cs – Insurance and Delivery if, at the point of delivery, you ask our courier to gain access to your delivery address by way of a “Virtual Concierge”

Premier Evening: 35 USD + tax

  • Delivery between 5pm-9pm EST, Monday to Friday
  • Place your order by 2pm EST for same-day service
  • Allocated 1 hour delivery window
  • Select a nominated date for delivery up to six days in advance
  • Please see our T&Cs – Insurance and Delivery if, at the point of delivery, you ask our courier to gain access to your delivery address by way of a “Virtual Concierge”

Next Business Day: 25 USD + tax (not available in Alaska and Hawaii)

  • Order by 4pm EST to receive your purchase next business day
  • Delivery between 9am-8pm EST, Monday to Friday
  • Please note, purchases made after 4pm EST on Friday and during the weekend will arrive the following Tuesday
  • Next Business Day Delivery orders are typically fulfilled by UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Standard: 10 USD + tax

  • Enjoy Free Standard Delivery on orders over $400
  • Delivery within 5 business days, for orders placed Monday to Friday
  • Receive your purchases between 9am-8pm EST, Monday to Friday
  • Orders placed after 5.30pm EST on Friday will be dispatched on Monday
  • Standard Delivery orders are typically fulfilled by DHL or UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Puerto Rico Express: 35 USD + tax

  • Enjoy Free Express Delivery on orders over $150
  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 3 business days

 

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 7 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 5 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 5 business days after your order has been accepted

You can check the status of your delivery by viewing My Orders in your account.

Express: 30 USD + tax

  • Enjoy Free Express Delivery on orders over 500 USD 
  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 7 business days after your order has been accepted

You can check the status of your delivery by viewing My Orders in your account.

Express: 30 USD + tax

  • Enjoy Free Express Delivery on orders over 500 USD 
  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

You can check the status of your delivery by viewing My Orders in your account.

Express: 30 USD + tax

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 12 business days after your order has been accepted

Express: 15 EUR

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 3 business days after your order has been accepted

Standard: 8 EUR

  • Enjoy Free Standard Delivery on orders over €300
  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 10 business days after your order has been accepted

Express: 20 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 9 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 10 business days after your order has been accepted

For orders containing items from both US and Italian distribution centers, Next Business Day or Premier shipping services will apply only to the items located in the US. Items in Italy will be shipped as Standard.

Premier Daytime: 35 USD + tax

  • Delivery between 10am-5pm EST, seven days a week
  • Place your order by 10am EST for same-day service
  • Allocated 1 hour delivery window
  • Select a nominated date for delivery up to six days in advance
  • Please see our T&Cs – Insurance and Delivery if, at the point of delivery, you ask our courier to gain access to your delivery address by way of a “Virtual Concierge”

Premier Evening: 35 USD + tax

  • Delivery between 5pm-9pm EST, Monday to Friday
  • Place your order by 2pm EST for same-day service
  • Allocated 1 hour delivery window
  • Select a nominated date for delivery up to six days in advance
  • Please see our T&Cs – Insurance and Delivery if, at the point of delivery, you ask our courier to gain access to your delivery address by way of a “Virtual Concierge”

Next Business Day: 25 USD + tax (not available in Alaska and Hawaii)

  • Order by 4pm EST to receive your purchase next business day
  • Delivery between 9am-8pm EST, Monday to Friday
  • Please note, purchases made after 4pm EST on Friday and during the weekend will arrive the following Tuesday
  • Next Business Day Delivery orders are typically fulfilled by UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Standard: 10 USD + tax

  • Enjoy Free Standard Delivery on orders over $400
  • Delivery within 5 business days, for orders placed Monday to Friday
  • Receive your purchases between 9am-8pm EST, Monday to Friday
  • Orders placed after 5.30pm EST on Friday will be dispatched on Monday
  • Standard Delivery orders are typically fulfilled by DHL or UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Puerto Rico Express: 35 USD + tax

  • Enjoy Free Express Delivery on orders over $150
  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 3 business days

 

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 11 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 2 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 4 business days after your order has been accepted

Express: 15 USD + tax

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 5 business days after your order has been accepted

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

Express: 15 USD + tax

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 7 business days after your order has been accepted

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 15 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 12 business days after your order has been accepted

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 15 business days after your order has been accepted

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 15 business days after your order has been accepted

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 2 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 3 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 15 GBP

  • Delivery 9am-5pm, Monday to Friday
  • Receive your purchases within 2 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 15 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 15 GBP

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 3 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

You can check the status of your delivery by viewing My Orders in your account.

Express: 15 USD + tax

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 3 business days after your order has been accepted 

You can check the status of your delivery by viewing My Orders in your account.

Express: 15 USD + tax

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 5 business days after your order has been accepted 

You can check the status of your delivery by viewing My Orders in your account.

Express: 15 USD + tax

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 5 business days after your order has been accepted 

You can check the status of your delivery by viewing My Orders in your account.

Express: 15 USD + tax

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 7 business days after your order has been accepted 

You can check the status of your delivery by viewing My Orders in your account.

Express: 35 USD + tax

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 9 business days after your order has been accepted 

You can check the status of your delivery by viewing My Orders in your account.

Express: 15 USD + tax

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 5 business days after your order has been accepted 

For orders containing items from both US and Italian distribution centers, Next Business Day or Premier shipping services will apply only to the items located in the US. Items in Italy will be shipped as Standard.

Premier Daytime: 35 USD + tax

  • Delivery between 10am-5pm EST, seven days a week
  • Place your order by 10am EST for same-day service
  • Allocated 1 hour delivery window
  • Select a nominated date for delivery up to six days in advance
  • Please see our T&Cs – Insurance and Delivery if, at the point of delivery, you ask our courier to gain access to your delivery address by way of a “Virtual Concierge”

Premier Evening: 35 USD + tax

  • Delivery between 5pm-9pm EST, Monday to Friday
  • Place your order by 2pm EST for same-day service
  • Allocated 1 hour delivery window
  • Select a nominated date for delivery up to six days in advance
  • Please see our T&Cs – Insurance and Delivery if, at the point of delivery, you ask our courier to gain access to your delivery address by way of a “Virtual Concierge”

Next Business Day: 25 USD + tax (not available in Alaska and Hawaii)

  • Order by 4pm EST to receive your purchase next business day
  • Delivery between 9am-8pm EST, Monday to Friday
  • Please note, purchases made after 4pm EST on Friday and during the weekend will arrive the following Tuesday
  • Next Business Day Delivery orders are typically fulfilled by UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Standard: 10 USD + tax

  • Enjoy Free Standard Delivery on orders over $400
  • Delivery within 5 business days, for orders placed Monday to Friday
  • Receive your purchases between 9am-8pm EST, Monday to Friday
  • Orders placed after 5.30pm EST on Friday will be dispatched on Monday
  • Standard Delivery orders are typically fulfilled by DHL or UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Puerto Rico Express: 35 USD + tax

  • Enjoy Free Express Delivery on orders over $150
  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 3 business days

 

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express - 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 6 business days after your order has been accepted

You will be notified at checkout if your order or part of your order is coming from Italy as it may affect the delivery options available to you. 

Express: 35 USD + tax 

  • Delivery between 9am-8pm, Monday to Friday
  • Receive your purchases within 13 business days after your order has been accepted

For orders containing items from both US and Italian distribution centers, Next Business Day or Premier shipping services will apply only to the items located in the US. Items in Italy will be shipped as Standard.

Premier Daytime: 35 USD + tax

  • Delivery between 10am-5pm EST, seven days a week
  • Place your order by 10am EST for same-day service
  • Allocated 1 hour delivery window
  • Select a nominated date for delivery up to six days in advance
  • Please see our T&Cs – Insurance and Delivery if, at the point of delivery, you ask our courier to gain access to your delivery address by way of a “Virtual Concierge”

Premier Evening: 35 USD + tax

  • Delivery between 5pm-9pm EST, Monday to Friday
  • Place your order by 2pm EST for same-day service
  • Allocated 1 hour delivery window
  • Select a nominated date for delivery up to six days in advance
  • Please see our T&Cs – Insurance and Delivery if, at the point of delivery, you ask our courier to gain access to your delivery address by way of a “Virtual Concierge”

Next Business Day: 25 USD + tax (not available in Alaska and Hawaii)

  • Order by 4pm EST to receive your purchase next business day
  • Delivery between 9am-8pm EST, Monday to Friday
  • Please note, purchases made after 4pm EST on Friday and during the weekend will arrive the following Tuesday
  • Next Business Day Delivery orders are typically fulfilled by UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Standard: 10 USD + tax

  • Enjoy Free Standard Delivery on orders over $400
  • Delivery within 5 business days, for orders placed Monday to Friday
  • Receive your purchases between 9am-8pm EST, Monday to Friday
  • Orders placed after 5.30pm EST on Friday will be dispatched on Monday
  • Standard Delivery orders are typically fulfilled by DHL or UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Puerto Rico Express: 35 USD + tax

  • Enjoy Free Express Delivery on orders over $150
  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 3 business days

 

Express: 10 EUR

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 3 business days after your order has been accepted

Express: 30 USD

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 9 business days after your order has been accepted

You can check the status of your delivery by viewing My Orders in your account.

Express: 35 USD + tax

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 5 business days after your order has been accepted

You can check the status of your delivery by viewing My Orders in your account.

Express: 35 USD + tax

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 5 business days after your order has been accepted

You can check the status of your delivery by viewing My Orders in your account.

Express: 15 USD + tax

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 8 business days after your order has been accepted

You can check the status of your delivery by viewing My Orders in your account.

Express: 35 USD + tax

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 5 business days after your order has been accepted

You can check the status of your delivery by viewing My Orders in your account.

Express: 15 USD + tax

  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 2-5 business days after your order has been accepted

For orders containing items from both US and Italian distribution centers, Next Business Day or Premier shipping services will apply only to the items located in the US. Items in Italy will be shipped as Standard.

Premier Daytime: 35 USD + tax

  • Delivery between 10am-5pm EST, seven days a week
  • Place your order by 10am EST for same-day service
  • Allocated 1 hour delivery window
  • Select a nominated date for delivery up to six days in advance
  • Please see our T&Cs – Insurance and Delivery if, at the point of delivery, you ask our courier to gain access to your delivery address by way of a “Virtual Concierge”

Premier Evening: 35 USD + tax

  • Delivery between 5pm-9pm EST, Monday to Friday
  • Place your order by 2pm EST for same-day service
  • Allocated 1 hour delivery window
  • Select a nominated date for delivery up to six days in advance
  • Please see our T&Cs – Insurance and Delivery if, at the point of delivery, you ask our courier to gain access to your delivery address by way of a “Virtual Concierge”

Next Business Day: 25 USD + tax (not available in Alaska and Hawaii)

  • Order by 4pm EST to receive your purchase next business day
  • Delivery between 9am-8pm EST, Monday to Friday
  • Please note, purchases made after 4pm EST on Friday and during the weekend will arrive the following Tuesday
  • Next Business Day Delivery orders are typically fulfilled by UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Standard: 10 USD + tax

  • Enjoy Free Standard Delivery on orders over $400
  • Delivery within 5 business days, for orders placed Monday to Friday
  • Receive your purchases between 9am-8pm EST, Monday to Friday
  • Orders placed after 5.30pm EST on Friday will be dispatched on Monday
  • Standard Delivery orders are typically fulfilled by DHL or UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Puerto Rico Express: 35 USD + tax

  • Enjoy Free Express Delivery on orders over $150
  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 3 business days

 

Our delivery options may vary. View what's currently available at checkout. You will receive one or more emails containing your tracking number once your packages(s) have been shipped from our US or Italian locations.

For orders containing items from both US and Italian distribution centers, Next Business Day or Premier shipping services will apply only to the items located in the US. Items in Italy will be shipped as Standard.

Premier Daytime: 35 USD + tax

  • Delivery between 10am-5pm EST, seven days a week
  • Place your order by 10am EST for same-day service
  • Allocated 1 hour delivery window
  • Select a nominated date for delivery up to six days in advance
  • Please see our T&Cs – Insurance and Delivery if, at the point of delivery, you ask our courier to gain access to your delivery address by way of a “Virtual Concierge”

Premier Evening: 35 USD + tax

  • Delivery between 5pm-9pm EST, Monday to Friday
  • Place your order by 2pm EST for same-day service
  • Allocated 1 hour delivery window
  • Select a nominated date for delivery up to six days in advance
  • Please see our T&Cs – Insurance and Delivery if, at the point of delivery, you ask our courier to gain access to your delivery address by way of a “Virtual Concierge”

Next Business Day: 25 USD + tax (not available in Alaska and Hawaii)

  • Order by 4pm EST to receive your purchase next business day
  • Delivery between 9am-8pm EST, Monday to Friday
  • Please note, purchases made after 4pm EST on Friday and during the weekend will arrive the following Tuesday
  • Next Business Day Delivery orders are typically fulfilled by UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Standard: 10 USD + tax

  • Enjoy Free Standard Delivery on orders over $400
  • Delivery within 5 business days, for orders placed Monday to Friday
  • Receive your purchases between 9am-8pm EST, Monday to Friday
  • Orders placed after 5.30pm EST on Friday will be dispatched on Monday
  • Standard Delivery orders are typically fulfilled by DHL or UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Puerto Rico Express: 35 USD + tax

  • Enjoy Free Express Delivery on orders over $150
  • Delivery between 9am-5pm, Monday to Friday
  • Receive your purchases within 3 business days

 

The US Department of Transportation does not allow pressurized or flammable items to be shipped by air. As a result, orders containing fragrance, nail and aerosol products must be delivered via our Standard shipping option or our Premier service.

Due to these restrictions, these items cannot be sent to international shipping addresses at this time. We suggest that you select a different shipping destination within the US or contact our Customer Care team to help you choose an alternative.