PORTER frequently asked questions
How do I purchase a subscription to PORTER magazine?
Simply visit http://portersubscription.net-a-porter.com to subscribe to PORTER. Alternatively, you can place your order by telephone by calling +1 855 333 8627 from 8.30am-8pm EST, Monday to Friday.
If you are buying PORTER magazine as a gift, you can select this option when entering your billing and shipping address details online.
DIGITALPORTER is available to buy as a single issue or via annual subscription from the Apple Newsstand and Google Play.
How do I pay for my print subscription?
- American Express
- Visa Debit
You can choose to pay by automatic credit card or check. We accept:
US Customers can also pay by check. Simply complete an order form found inside an issue of PORTER magazine purchased from all newsstands.
Please note, we are unable to accept NET-A-PORTER store credit as a form of payment at this time.
To place your order by telephone, simply call +1 855 333 8627 from 8.30am-8pm EST, Monday to Friday.
What is included in my print subscription?
- February 7, 2014
- April 4, 2014
- June 6, 2014
- August 1, 2014
- October 3, 2014
- November 28, 2014
You will receive 6 printed issues of PORTER as well as complimentary access to the digital edition.
Your magazine will be delivered on or around the following dates:
How do I access my digital edition of PORTER?
Once you have subscribed, you can view the magazine in 3 easy steps:
- Install the PORTER app from the App Store or Google Play.
- Tap 'Sign in' and enter your Subscriber Account Number and your surname or postcode/zip.
- Download the current issue and start reading and shopping from PORTER.
For assistance with your PORTER subscription, call +1 855 333 8627 from 8.30am-8pm EST, Monday to Friday.
Please note, PORTER is managed by a third-party site and their customer care team is only available in English. If you need foreign language assistance, simply call our NET-A-PORTER customer care team on +44 330 022 5700 24 hours a day, seven days a week.
Please note, you are unable to track the status of your PORTER subscription. However, if you have not received your magazine within five working days of its expected delivery date, call +1 855 333 8627 from 8.30am-8pm EST, Monday to Friday or email firstname.lastname@example.org for further assistance.
Whilst we distribute globally, PORTER is only available in English at this time.
Simply visit http://portersubscription.net-a-porter.com/myaccount and enter your Subscriber Account Number and your surname or postcode.
Alternatively, if you have registered on NET-A-PORTER.COM, you can sign in to your account and select MY SUBSCRIPTION. You will then be prompted to manage your subscription and make any changes.
You can also call +1 855 333 8627 from 8.30am-8pm EST, Monday to Friday or email email@example.com for assistance.
Please note, PORTER is managed by a third-party site and the content is only available in English. If you need foreign language assistance, call our NET-A-PORTER customer care team on +44 330 022 5700, 24 hours a day, seven days a week.
Single print issues can be bought directly from http://net-a-porter.com as well as bookstores, independent newsagents, supermarkets and convenience stores in more than 60 countries.
Digital editions of current and back issues are also available through the Apple Newsstand or Google Play.
This is an extra measure we use for your security and is known as a Completely Automated Public Turing test to tell Computers and Humans Apart, or CAPTCHA, and lets us know that you are a person signing into your PORTER account to view or edit your subscription details. You will need to enter the words exactly as they appear into the box next to them to proceed.
Helpful hints: Make sure you use a space between each word if there is more than one word, and then click 'Sign In'. If you prefer, you can also hear the words spoken - simply click on the speaker symbol.