At Your Service

What to expect when you buy a watch from NET‑A‑PORTER

At Your Service

What to expect when you buy a watch from NET‑A‑PORTER

Authenticity

NET‑A‑PORTER is an authorised retail partner and a certified member of the Responsible Jewellery Council

Secure delivery

You can purchase your timepiece and know that it will be delivered to you safely, from the moment you place your order to when it arrives on your doorstep

24/7 service 

We have a dedicated in-house team of fine-jewelry and watch buyers, watch specialists and trained Personal Shoppers. Simply email watches@net-a-porter.com for assistance

Post-purchase care & warranty

Our brands offer a minimum two-year warranty. For more information, speak to one of our dedicated watch specialists by emailing watches@net-a-porter.com

Watches & Wonders

Discover luxurious new timepieces that tick all the right boxes by Cartier, Hermès Timepieces and more    

For him

Find exactly what makes him tick with new and limited-edition watches from IWC Shaffhausen, Girard-Perregaux and more