Contact us

  • Order Inquiries

    • Our customer care team is available 24 hours a day, seven days a week.

      We're on hand to assist with...

      1. Size and fit advice
      2. Detailed product information
      3. Delivery questions
      4. Exchange and return queries
      5. Placing orders

        6. Email customercare.usa@net-a-porter.com
        Call 1 877 6789 NAP(627)

        For all inquiries about same day delivery in New York, contact our New York Premier team from 8.30am-8pm weekdays, 9am-5.30pm weekends.

        Email newyorkpremier@net-a-porter.com
        Call 1 877 5060 NYP (697)

  • Style Advice

    • Our expert fashion advisors are here to help you:

      1. Find the perfect party outfit
      2. Refresh your working wardrobe
      3. Choose the new season's must-haves pieces
      4. Select hand picked gifts for your family or friends

        5. Email fashionadvisor.usa@net-a-porter.com
        Call 1 800 471 9303 from 8am-8pm EST weekdays, 9am-5.30pm EST weekends.

  • Other Inquiries