Customer Care

Holiday Shipping Dates

Customer Care

Holiday Shipping Dates

Customer Care

Holiday Shipping Dates

Due to ongoing strike action by our shipping partner DHL Express, all orders to Canada will temporarily be shipped via UPS. You can track your order anytime on our Track an Order page or via My Orders in your account. While we aim to deliver on time, delays may occur during the strike period. For an updated tracking number, please  contact us.

To ensure your purchase arrives on or before 24th December 2024, please order by 18th December at 3:00 pm EST.

To ensure your purchase arrives on or before 31st December 2024, please order by 23rd December at 3:00 pm EST.

Your delivery timeframe is dependent on your location and selected delivery method, all of which is confirmed within your order confirmation email. 

We always aim to deliver your package within the time specified, but sometimes there may be unexpected delays. Please refer to the courier tracking number found in your order dispatch email for updates on your upcoming delivery.