- Size and fit advice
- Detailed product information
- Delivery questions
- Exchange and return queries
- Placing orders
- Australia: +1 800 638680
- China: 4001-205991
- Hong Kong SAR, China: +852 5808 1362
- Japan: 0345404071
- Singapore: 8001206161
- South Korea: 0079844341351
Our Customer Care Team is available 24 hours a day, seven days a week.
We're on hand to assist with...
Call +44 330 022 5700 internationally, or
Please note, all calls may be recorded for training purposes.
- Find the perfect party outfit
- Refresh your working wardrobe
- Choose the new season's must-haves pieces
- Select hand picked gifts for your family or friends
Our experts are here to help you:
Call +852 3018 6814, 24 hours a day, seven days a week.
NET-A-PORTER Premier Service
For customers based in Hong Kong Island and Kowloon, our NET-A-PORTER Premier team is at your service from the moment an order is placed until it arrives at your door.
Call +852 3018 6831, 9am-9pm HKT weekdays, 9am-5:30pm HKT weekends.
Feedback and suggestions
Press and media
Suppliers and designers
Potential contributors - photographers, fashion journalists or editors
If you are interested in working at NET-A-PORTER or carrying out an internship with us, visit our Careers section which will give you information on what vacancies exist and how to apply.