Can I pay for my purchase early? 

Yes! There's no penalty for paying early.

How do I make my payments? 

You can make or schedule payments at affirm.com or in the Affirm app for IOS or Android. Affirm will send you email reminders before payments are due.

Does checking my eligibility affect my credit score? 

No - checking your eligibility won't affect your credit score.

Can I return an item bought with Affirm?

Yes- you can return an item you bought with Affirm by initiating the NET‑A‑PORTER returns process. 

Do I need a  mobile number to use Affirm?

Yes, you'll need a mobile phone number from the U.S. or U.S. territories. This helps Affirm verify it's really you who is creating your account and signing in. 

Where can I learn more about Affirm? 

You can visit their website at affirm.com

We have partnered with Affirm to bring you new ways to pay over time for the things you love. 

Here’s how it works:

1. Add products to your Shopping Bag and select “Affirm” when you check out
2. Enter a few personal details and you’ll know instantly if you’re approved
3. Pick the payment plan that works for you - from 4 interest-free installments every 2 weeks to monthly payments. You will never pay more than you agree to up front.
4. Make payments at affirm.com or in the Affirm app. You will receive email and text reminders when your payments are due. 

Pay in 4 interest-free installments

Spread the cost of your purchase into 4 interest-free installments. The first payment is made at point of purchase, with remaining installments scheduled automatically every two weeks. No interest or fees. Select the Klarna option and enter your debit or credit card information.

• A new way to pay that's an alternative to a credit card
• 4 instalments gives you flexibility to shop without interest
• Not making your payment on time could affect your ability to use Klarna in the future
• Klarna charges no interest with Pay Later in 4 and no fees unless you fail to make a payment
• Debt collection agencies are used as a last resort

For more information, take a look at Klarna's Pay Later Terms and Conditions.

Review your latest purchases and make payments in the Affirm app or online. 

• Download the Affirm app: https://www.affirm.com/app
• Log in online: https://www.affirm.com/user/signin
• Chat with customer service: https://helpcenter.affirm.com/s/

Frequently asked questions

Visit the Affirm FAQ Page to find out more about using Affirm.