Customer Care

Holiday Shipping Dates

Customer Care

Holiday Shipping Dates

Customer Care

Holiday Shipping Dates

Need help with your delivery?

We're available 24/7 and speak over 14 languages

Call us on +852 5808 1362 from Hong Kong SAR (China), or +44 330 022 5700 internationally

Alternatively you can chat to us live for further assistance

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To ensure your purchase arrives in time for the holiday period, please order by:

Express

  • 3pm (HKT) Thursday 23 December: Hong Kong

Express (Asia Pacific)

  • 5.30 pm (HKT) Thursday 9 December: East Timor
  • 5.30pm (HKT) Monday 20 December: Macau and Nepal
  • 5.30pm (HKT) Tuesday 21 December: Bangladesh and Sri Lanka
  • 5.30pm (HKT) Wednesday 22 December: New Zealand, Brunei, Philippines, India, Vietnam
  • 5.30pm (HKT) Thursday 23 December: Cambodia, South Korea, Japan (Tokyo, Osaka), Japan (other cities), Indonesia, Singapore, Taiwan, Thailand, Malaysia
  • 10.30pm (HKT) Wednesday 22 December: Australia (Sydney, Melbourne)
  • 10.30am (HKT) Wednesday 22 December: Australia (other cities)