People Positive

At NET‑A‑PORTER, we believe in the power of people to make meaningful change. Our mission is to be a leader in building a diverse, inclusive team and culture.  

People Positive

At NET‑A‑PORTER, we believe in the power of people to make meaningful change. Our mission is to be a leader in building a diverse, inclusive team and culture.  

People Positive

At NET‑A‑PORTER, we believe in the power of people to make meaningful change. Our mission is to be a leader in building a diverse, inclusive team and culture.  

Positive change

At NET‑A‑PORTER, we believe in the power of people to make meaningful change. Our mission is to be a leader in building a diverse, inclusive team and culture.  

We are proud to belong to an industry that has been so powerfully shaped and enriched by design principles, production methods and technological innovations from an extraordinary breadth of nations and cultures.

This openness of mind and approach brings with it an energy and creative restlessness. They are characteristics we must cherish and protect.

While the fashion sector continues to flourish, it has not been immune to the pervasive effects of systemic inequality. Access to opportunity remains uneven and unequal.

We believe we have a clear responsibility to help address this critical issue by contributing positively to effective and permanent change. So, we have committed to using our international presence, brand partnerships, and worldwide audience of nine million people to help confront systemic inequality - and play our part in a more inclusive and equitable future for our industry.

Building an inclusive world

There is work for us to do. And we recognize that change must be built on strong and meaningful foundations, and driven from the top.

Partnership

We are committed to increasing diversity among the designers we retail by supporting more BIPOC-owned brands, which now represent 19% of the high summer and fall/winter ’21 seasons. We have recently welcomed ready-to-wear, beauty, and fine jewelry names, including Maximilian Davis, Tove, LemLem, Kenneth Ize, Odile Jacobs, Low Classic, Saloni as well as Charlotte Mensah, Pat McGrath Labs, Dr. Rose Ingleton, Epara, Briogeo and Harwell Godfrey.

Mirroring our world

In November 2020, as a Group, we created a Responsible Marketing Policy encompassing Diversity and Inclusion, and challenged ourselves to better reflect these principles across our platforms. This was supported by a review of casting and network of collaborators at NET‑A‑PORTER, showing that 30% of the single-person images on our social media channels over the previous 12 months featured Black models, reflecting the diverse global community we serve.

We take pride in offering our audiences rich and varied content across our channels to inspire, educate and challenge thinking. This includes shoots featuring models from diverse backgrounds, personal essays and videos that highlight and celebrate the work of BIPOC designers, brand founders, photographers, artists, musicians, and activists. Our Incredible Women franchise, including our podcast series, highlights diverse women’s voices and stories from around the world, and has featured notable women such as Yara Shahidi, Meena Harris, Aranya Johar, Elizabeth Nyamayaro and Lisa Joy.   

Creating optimal workplaces for our people

We believe that to be credible and authentic sponsors of change, we must live our values at the very heart of our organization

Creating optimal workplaces for our people

We believe that to be credible and authentic sponsors of change, we must live our values at the very heart of our organization

Creating optimal workplaces for our people

We believe that to be credible and authentic sponsors of change, we must live our values at the very heart of our organization

Governance, forums and resources

To ensure all voices within our organization are heard, and to deepen the conversation about DE&I, our Diversity & Inclusion Council was established in September 2020. It provides a safe and open environment for dialogue between colleagues.

Adding to our internal Women in Tech network, we created four new Employee Resource Groups (Ethnicity, LGBTQ+, Disability, Age). These groups also support our D&I Council in accelerating practical change within the company. The ERGs, in conjunction with our organization’s leadership, have been central in raising awareness of DE&I. During Black History Month, our Ethnic Equality Network Group organized a well-attended and well-received book club in partnership with the Peak project, to promote awareness of different cultures.

Throughout 2020 a series of events were organized to help raise DE&I awareness, including talks with role models and partners such as Chelsea Kwakye, co-author of Taking up Space, Doug Melville, VP, Head of D&I at Richemont NA and Kenya Hunt, journalist and author of Girl. To promote inclusivity, recognition, and respect, the YNAP Pride Network spearheaded the introduction of pronouns in email signatures, and a lively calendar of activities is being developed for June’s Pride month. 

Staff education

We want people to bring their authentic selves to work. Since 2018 we have supported more than 800 colleagues with additional training, focusing on unconscious bias and inclusive leadership. More than 90% felt the training increased awareness, and provided tangible actions for change, by educating how an inclusive culture helps people to fulfill their potential. Anti-harassment and anti-discrimination training was rolled out in December 2020, underlining the critical importance we assign to these behaviors.

Unconscious Bias training, bespoke for YOOX NET‑A‑PORTER GROUP, was designed in partnership with The Centre for Inclusive Leadership, which supports organizations in creating more inclusive environments. YOOX NET‑A‑PORTER’s global employees will receive the training in June 2021, continuing our journey from Unconscious Bias to Conscious Inclusion.

Representation

Today, women represent 62% of Group employees and 55% of our senior leadership team. In technology, where women are currently under-represented, we are members of the Global Tech Group in the Champions of Change Coalition. This global organization promotes gender equality and the representation of women in leadership positions. It has helped shape many of our initiatives, from Tech’s Sponsorship Program empowering women to develop new skills and expand their networks, to creating our DE&I policies and ERGs. The company is also taking steps towards a more comprehensive measurement of our internal diversity, and will be introducing targeted measures to support areas in need of better representation.

We are committed to supporting the best new design talent through The Vanguard, our mentorship program formalized in 2018. Recognized globally, the program has supported 22 businesses since launching, of which 60% are BIPOC owned.  Our 2021 intake includes KHIRY Fine, Renaissance Renaissance and Sindiso Khumalo, as well as Conner Ives, who joins in June. Meanwhile, our alumni includes Peter Do, Christopher John Rogers, and MINJUKIM.  All have received 360-degree mentorship by NET‑A‑PORTER to support their long-term commercial development.

Expanding upon the existing program, NET‑A‑PORTER will launch The Vanguard Fund in partnership with four global universities, enlisting internal talent and industry-leading designers to help nurture the next generation in fashion through a grant-led scheme.

Nurturing young talent

Giving back

We believe that equity and fair access to opportunity must become a right and not remain a privilege.

Giving back

We believe that equity and fair access to opportunity must become a right and not remain a privilege.

Giving back

We believe that equity and fair access to opportunity must become a right and not remain a privilege.

Innovation

Supporting the amplification of diverse women’s voices from all over the world is in our DNA. Wherever possible we use our platforms to raise awareness of systemic inequality, by profiling inspiring women, and promoting women’s entrepreneurship. Our Group’s Incredible Girls of the Future initiative, launched in 2019, encourages young women to create a fashion app that challenges conventions and contributes positively to both the industry and the wider world. The competition aims to inspire more young women and girls to recognize the creative possibilities technology can bring, framed through the lens of fashion.

Collaboration

We believe that collaboration is vital in helping overcome the inertia of generations of systemic inequality. Since 2017, as part of a long-term strategic alliance with Women for Women International, we have marked International Women’s Day by collaborating with female designers to create exclusive products. Now, 100% of NET‑A‑PORTER profits – equating to almost half a million pounds to date – has been donated to the charity, helping women survivors of war create lasting change in their communities. More than 850 women have gained access to tools, resources and knowledge to protect their rights and achieve greater financial independence.

Additional partnerships have included Pride Network, and Good+Foundation. Through our Ethnic Equality Network Group, we donated to Black Lives Matter, NAACP Legal Defense and Educational Fund, Know Your Rights Camp and AAPI’s Stop Asian Hate campaign.

Making Equality our business

Diversity, Equality, and Inclusion are not merely central to our values – they are vital in driving our business forward. Restricting the opportunity to identify, attract and develop new talent diminishes our ability to compete, and to fulfill our potential as an organization. Our goal is to help overcome systemic inequality within our industry by finding and nurturing valuable talent that the system currently excludes. Our future success will walk hand-in-hand with our inclusivity.

Whilst we are making progress, we accept that we have a distance to travel to become the wholly inclusive organization we aspire to be. However, we are fully committed to our path, and we have the vision, the programs and the desire to play a leading role in our industry’s fight against systemic inequality. It will take continuous dedication, persistence, and ongoing dialogue with our customers, colleagues, leaders, and community. But we believe wholeheartedly in the importance of these goals, and we will continue to pursue them until meaningful change is made.

Our actions to become People Positive are aligned with YOOX NET‑A‑PORTER GROUP’s sustainability strategy to 2030. To read more about YOOX NET‑A‑PORTER GROUP’s commitments to drive a more sustainable and inclusive fashion system, visit https://www.ynap.com/pages/sustainability/infinity/