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The need-to-know

At Your Service

Why you should shop fine jewelry and watches at NET-A-PORTER

The need-to-know

At Your Service

Why you should shop fine jewelry and watches at NET-A-PORTER

Always available

Investing in a piece of fine jewelry or a fine watch is a big decision – and that's where we come in. Whether you want to learn more about a particular brand, or discuss all of your options when it comes to emerald earrings, our Customer Care team is available 24/7/365, wherever you are in the world.

We also have a team of dedicated Personal Shoppers who can help if you’re seeking extra-special service, a private consultation, or the experience of a dedicated, expert team.

Contact us

Always available

Investing in a piece of fine jewelry or a fine watch is a big decision – and that's where we come in. Whether you want to learn more about a particular brand, or discuss all of your options when it comes to emerald earrings, our Customer Care team is available 24/7/365, wherever you are in the world.

We also have a team of dedicated Personal Shoppers who can help if you’re seeking extra-special service, a private consultation, or the experience of a dedicated, expert team.

Contact us

A commitment to care

NET-A-PORTER adheres to the Kimberley Process, a certification scheme committed to the removal of conflict diamonds from the global supply chain. It was established in 2003 after the United Nations General Assembly adopted a resolution supporting its creation. Since 2014, NET-A-PORTER has also been a member of the Responsible Jewellery Council – the only retailer to stake this claim.

Stress-free shopping

Besides possibly being one of the most exciting purchases you can make, a sparkly piece of fine jewelry is an investment, which means we work extra hard to ensure it reaches you safely and in perfect condition – so you can wear it the moment it arrives. If for any reason you aren’t satisfied with your purchase, we offer free returns within 28 days, as well as a two-year warranty for any manufacturing faults.

Our know-how

In addition to bespoke training programs delivered by our luxury brands and fine jewelry maisons, NET-A-PORTER staff and Personal Shoppers receive comprehensive diamond and gemstone education from the Gemological Institute of America.

Above & beyond

Our commitment to bringing you the very best edit of fine jewelry and watches extends to pieces you may have seen elsewhere, on Instagram, or perhaps just imagined. Our team of Personal Shoppers and buyers is happy and ready to help with everything from personalized, bespoke requests to sourcing incredible, one-of-a-kind pieces you never knew could actually exist. We even offer private appointments, wherever you are in the world, so you can get up close and personal with our selection.

Above & beyond

Our commitment to bringing you the very best edit of fine jewelry and watches extends to pieces you may have seen elsewhere, on Instagram, or perhaps just imagined. Our team of Personal Shoppers and buyers is happy and ready to help with everything from personalized, bespoke requests to sourcing incredible, one-of-a-kind pieces you never knew could actually exist. We even offer private appointments, wherever you are in the world, so you can get up close and personal with our selection.

What is the Hallmarking Act 1973?

The Hallmarking Act 1973 is a little piece of United Kingdom legislation that guarantees the purity of precious metals. All NET-A-PORTER fine jewelry is tested, marked and certified according to this Act, meaning you can always trust us when we say it's 18-karat gold.

100% guaranteed authenticity

Like all of the products you'll find on NET-A-PORTER, all of our fine jewelry and watch collections come directly from the maisons themselves. We are an authorized retail partner for each designer brand, which means that we offer a guarantee of 100% authenticity for every single product.

A dedicated team of fine jewelry buyers

The world of fine jewelry and watches is one that requires true expertise – which is why we have a team of buyers dedicated solely to this special universe. Besides being among the most knowledgable in the business, they travel the world to curate NET-A-PORTER's unrivalled edit of the most exciting fine jewelry brands, from the most coveted maisons with over a hundred years' heritage to the contemporary names making waves in the industry.

Our Luxury Designers

A curated selection of iconic fine jewelry houses and their irresistible collections

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Our Expertise

From diamond education to everything you need to know to make the perfect investment, elevate your jewelry IQ here

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