39198
Customer Care

Terms & Conditions

39198
Customer Care

Terms & Conditions

39198
Customer Care

Terms & Conditions

Mastercard

World Elite Mastercard cardholders can enjoy NET‑A‑PORTER EIP benefits.

Benefits Include: 

  1. 15% off your first order with your personal shopper. T&Cs apply
  2. Dedicated Personal Shopper
  3. Exclusive EIP Previews
  4. Free global shipping
  5. Early Sale access
  • This promotion is run by YNAP MIDDLE EAST GENERAL TRADING LLC trading as “NET‑A‑PORTER”;
  • To redeem this offer, get in touch with your assigned NET‑A‑PORTER personal shopper;
  • This offer is available on eligible orders placed starting from 1st January 2022 and will expire once you have placed your first NET‑A‑PORTER order;
  • The promo code provided by your assigned NET‑A‑PORTER personal shopper applies to one orders with no minimum spend and is limited to full priced items only. YNAP reserves the right to apply brand and product restrictions at its discretion. The following categories and brands are excluded: all Fine Jewellery, Acne Studios, Akris, Alaïa, Alexander McQueen, Alexander Wang, Amina Muaddi, AP8, AZ Factory, Balenciaga, Balmain, Bottega Veneta, Brunello Cucinelli, Burberry, Canada Goose, Chloe, Christian Louboutin, Dolce & Gabbana, Dries Van Noten, Emilio Pucci, Eres, Fendi, Gabriela Hearst, GANNI, Givenchy, Golden Goose, Gucci, Isabel Marant, Isabel Marant Étoile, Jil Sander, Khaité, Loewe, Loro Piana, Max Mara, Miu Miu, Moncler, Moncler Genius, Moncler Grenoble, Monse, Off-White, Orseund Iris, Palm Angels, Prada, Rick Owens, Saint Laurent, Skims, The Row, Thom Browne, Totême, Valentino, Valextra, Zimmermann, Aesop, Diptique Net-a-Porter, Byredo, Angela Caglia, Supergoop!, Ultraviolette, Le Labo, Jo Malone London, Antica Farmacista, Dr.Vranjes Firenze, Amen, Baobab, Evermore, Lumire, Loewe Home Scents, Fornasetti, Cire Trudon, L'Objet;
  • This promo code may only be used once per person and cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards);
  • This offer is non-transferable, non-exchangeable and no cash alternative is offered;
  • NET‑A‑PORTER reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice;
  • In the event of a dispute regarding this promotion, the decision of NET‑A‑PORTER is final and no correspondence or discussion shall be entered into; 
  • For more information on how NET‑A‑PORTER uses your personal data, including for the purposes of administering this promotion, please refer to our Privacy Policy;
  • Need help? Email customercare@net-a-porter.com or call 0800 044 5700 (UK) or +44 330 022 5700 (from a mobile or internationally).