- Size and fit advice
- Detailed product information
- Delivery questions
- Exchange and return queries
- Placing orders
Our Customer Care Team is available 24 hours a day, seven days a week.
We're on hand to assist with...
Call +1 877 678 9627
Please note, all calls may be recorded for training purposes.
- Find the perfect party outfit
- Refresh your working wardrobe
- Choose the new season's must-haves pieces
- Select hand picked gifts for your family or friends
Our experts are here to help you:
Call 1 877 799 0627, 24 hours a day, seven days a week.
Net-A-Porter Premier Service
For customers based in New York City, and selected areas* of New York and New Jersey, our NET-A-PORTER Premier team is at your service from the moment an order is placed until it arrives at your door.
* Westchester County, NY and Bergen County, NJ
We deliver to the Connecticut towns of Darien, Greenwich, New Canaan, Norwalk, Stamford, and Westport via a third-party courier service that works closely with our Premier team.
In the Hamptons or Nassau County for summer? Select our Premier Evening option at checkout and place your order before 12pm to receive same-day delivery.
Call +1 877 506 0697 from 8am-9pm EST weekdays, 8am-9pm EST weekends.
Feedback and suggestions
Press and media
Suppliers and designers
Potential contributors - photographers, fashion journalists or editors
If you are interested in working at NET-A-PORTER or carrying out an internship with us, visit our Careers section which will give you information on what vacancies exist and how to apply.