- Size and fit advice
- Detailed product information
- Delivery questions
- Exchange and return queries
- Placing orders
Our Customer Care Team is available 24 hours a day, seven days a week.
We're on hand to assist with...
Call +1 877 678 9627
Please note, all calls may be recorded for training purposes.
- Find the perfect party outfit
- Refresh your working wardrobe
- Choose the new season's must-haves pieces
- Select hand picked gifts for your family or friends
Our experts are here to help you:
Call 1 877 799 0627, 24 hours a day, seven days a week.
Net-A-Porter Premier Service
For customers based in New York City, and selected areas* of New York and New Jersey, our NET-A-PORTER Premier team is at your service from the moment an order is placed until it arrives at your door.
* Westchester County, NY and Bergen County, NJ
We deliver to the Connecticut towns of Darien, Greenwich, New Canaan, Norwalk, Stamford, and Westport via a third-party courier service that works closely with our Premier team.
Call +1 877 506 0697 from 8am-9pm EST weekdays, 8am-9pm EST weekends.
Feedback and suggestions
Press and media
Suppliers and designers
Potential contributors - photographers, fashion journalists or editors
If you are interested in working at NET-A-PORTER or carrying out an internship with us, visit our Careers section which will give you information on what vacancies exist and how to apply.